Shipping Policy

This shipping policy applies to orders placed on Glowvera. Please review this page before ordering so that delivery time, carrier expectations, and shipping charges are clear.

Shipping Origin

Orders ship from our business address unless otherwise stated on a product page:

Aevory Veritius Inc
8100 S Akron St #319
Centennial, CO 80112
United States

Processing Time

Order processing normally takes 1-3 business days. Processing time is the time required to confirm the order, prepare the item, and hand the package to the carrier. It is separate from transit time.

United States Shipping

We offer free shipping across the United States. US orders are normally fulfilled with USPS. Estimated transit time within the United States is usually 3-7 business days after dispatch.

International Shipping

For destinations outside the United States, shipping is charged at $15. International orders are normally fulfilled with UPS or FedEx depending on destination and service availability. Estimated international transit time is generally 5-15 business days after dispatch. Customs processing, local carrier conditions, weather, and remote delivery locations can affect the final delivery date.

Tracking

When tracking is available, tracking details are sent to the email address used at checkout. Tracking may take time to update after the carrier receives the package.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address. If you notice an address error after placing an order, email Support@hoffnal.com as soon as possible. We cannot guarantee changes after an order has entered processing or has already shipped.

Delivery Problems

If a package is delayed, appears lost, or arrives damaged, contact us with your order number, shipping address, and photos if the package or product is damaged. We will review the issue and work with the carrier or provide next steps based on the situation.